Each advance over the two days was thoughtfully facilitated by Co+Host. Three facilitators were attending to keeping our process moving and on track at all times.
— Elizabeth Cardell

Develop a Team. With any given project, we first look within our team to determine which facilitators will collaborate with the client. We make this decision based on our expertise and availability.

Define Your Goal. Understanding the point of your project is the backbone against which all our work is structured. Before diving into how we are going to do your project, we will work with you to clearly articulate exactly why you are bringing people together, what input you are looking for, and what kind of decision you will ultimately make with this feedback.

Gather Information. With a clear sense of where we’re going, we then work to understand your unique context and history. This might include conversations with decision makers, literature reviews, research into your industry, stakeholder analyses, etc.

Design. During this phase, we engage you to collaboratively develop a strategy for your project. Your input and insight is essential to informing how our methods and the project unfolds. This stage, coupled with the goal definition and information gathering stages, make up the planning portion of your project. This is the piece that requires the most time, attention and care as it sets us up for a successful execution.

Execution. This phase varies based on the nature of the project. It could be a half-day planning session, a multi-day community engagement process, or a series of focus groups and surveys that contribute to a larger project.

Deliverable. It is of utmost importance to us that we help you discuss and act. In the design phase, we will decide on a series of deliverables that will help you take the event and turn it into action. This may be through a report, supplemented by a variety of notes, a visual recording of the event and/or visual summaries. As with the design phase, you will be engaged in the creation of the final products, ensuring you get something that will help your organization or project move forward.

We are especially interested in multi-phase projects where we are involved in the design, execution, analysis and context, stakeholder/community engagement and creating the deliverable.

Graphic Recording

Graphic recording involves listening to people’s ideas, information, and stories and translating and organizing them into meaningful visuals. Usually the graphic recorder will work live alongside the facilitation team, using large format paper or digital methods to capture key information. We believe this role is essential to a successful day. Here's why:

  1. Graphic recording helps groups see connections, solutions and change.
  2. Graphic recording helps groups process large amounts of new information in a visually engaging way. 
  3. Graphic recording helps us organize events, engage participants and create summaries and histories.
  4. Graphic recording allows us to accommodate to various learning preferences.

Co-Facilitation

We believe in the power of co-facilitation, having 2 or more team members design and host your event. Although we do offer solo facilitation, we’ve observed that co-facilitation brings more benefits and creates a better experience for all involved. Here’s why:

  1. Co-facilitation brings multiple perspectives and insights to your event.
  2. Co-facilitation draws together different tools from the members of our team.
  3. Co-facilitation lets us be more responsive to your needs, allowing one person to guide the event while the other monitors the group’s well being and progress.  
  4. Co-facilitation brings more energy to the day.    

Gwaii Trust Wellness Forum

Community Engagement 

About: On November 19, 2016 the Gwaii Trust Wellness Committee held a full-day forum facilitated by Co+Host to discuss gaps in the wellness sector on Haida Gwaii. Approximately 40 professionals were in attendance, and they represented a broad cross-section of the sector (doctors, administrators, health centres, counsellors, nurses, etc.). Many participants remarked throughout the day that the diversity of attendants made this event unprecedented on Haida Gwaii. The opportunity to connect with each other, across disciplines, was a special aspect of the event.

Methods: The day began with stories from four different professionals about successes they have experienced within the wellness system on Haida Gwaii. Participants then engaged in a series of discussions - first in pairs and then in small groups - about specific gaps/challenges they were noticing in their work. At the end of the morning, the small groups began to combine those gaps/challenges into the top 10 themes later identified in this report.

In the afternoon, each participant selected 2 of the 10 themes to discuss in greater depth. By breaking off into smaller multi- disciplinary groups, participants explored the root causes of the themes, and potential solutions.

Result: Following the event, Co+Host compiled a report that outlined a series of first steps that the Gwaii Trust Wellness Committee (GTWC) could take that could improve wellness on Haida Gwaii. Co+Host facilitated a follow up forum in the spring of 2017 to continue advancing the decision making process.


Northern Savings Credit Union

Member Focus Groups

About: NSCU held a series of focus groups across Northern BC to gain insight into personal and business member customer service experiences, preferences and pain points to better service their customers. Co+Host was hired to design and facilitate the Haida Gwaii focus groups, which were held in Queen Charlotte and Masset in April 2017.

Methods: The process included two phases. The first was focus group recruitment which was executed alongside a marketing strategy administered by NSCU.  Recruitment included a preliminary survey to identify interested individuals from a diversity of demographics. From there, individuals that represented each of the communities were invited to participate in the g

The focus groups were approximately 2 hours in length with 7-8 participants. It included a standardized script and predetermined questions

Results: Information collected was summarized with key findings, participant quotes and recommendations in a comprehensive deliverable. The information was utilized by the NSCU for strategic planning purposes.

Allison was helpful, professional and a pleasure to work with throughout the entire process. The final report provided by Co+Host was well-organized, relevant and appreciated by our team. We will definitely consider Co+Host for future projects and would highly recommend their services to other others.
— Suzanne Wilson, VP Human Resources and Communications at Norther Savings Credit Union

Rediscover Adventure Camps of Haida Gwaii

Strategic Planning

About: Swan Bay Rediscovery Camp, Mount Moresby Adventure Camp and Haida Gwaii Rediscovery Camp asked Co+Host to assist facilitate a collaborative planning day with their staff and volunteers. The objective was to review, identify and explore new opportunities for the 3 organizations to collaborate. 

Methods: We worked with representatives from the camps to design two half-day strategic planning sessions for board members and staff from each camp.  The first day involved a group discussion around the value of collaboration and the opportunities that exist. The second session refined the long term plan and then we worked with the group to design an effective funding proposal that incorporated graphics and told their story.

Result: The basis of a 5-year strategic plan was developed and support was provided to assist the camps with creating a brochure to be used as their funding proposal. 

Laskeek Bay Conservation Society

Stakeholder Engagement + Operational Planning

About: Co+Host worked with Laskeek Bay Conservation Society (LBCS) on a two-day stakeholder engagement and operational planning session, bringing together diverse voices to inform the next three years of the Society’s work.

Methods: We began with a planning session with LBCS staff to gain insight into the needs of the organization. The first day day of the session brought together multiple community groups and individuals to delve deeply into the past, current and future work of LBCS, in the context of environmental monitoring and conservation in Haida Gwaii. These rich conversations were directly reflected in the operational work of the second day, where we led the LBCS board and staff through the development of a three-year operational plan.

Result: With the work done over the two-day session, Co+Host compiled and finalized the LBCS Operational Plan. In an iterative process with the board and staff, we arrived at a finished plan that will be a living document frequently used by LBCS to direct their coming years.

Co+Host provides and invaluable service to Boards, and NGO’s in general, by making it possible to make sense out what may appear to be nonsense ... Our two day session was extremely well organized, a lot of ground was covered, and the purpose of coming up with a three year plan was accomplished.
— Elizabeth Cardell, Board Member

Haida Gwaii Transportation Study

Feasibility Study

About: The Village of Port Clements commissioned this feasibility study to explore potential synergies between the school bus services, existing transportation service providers and public transportation needs on Haida Gwaii.

Methods: Co+Host began with a literature review and environmental scan to contextualize this study within provincial, national and global systems. We then conducted a series of stakeholder interviews, in order to build an understanding of the local transportation landscape. These interviews were followed by a public survey designed to capture public transportation needs. Co+Host summarized and analyzed these findings, in order to present a series of recommendations for future action.

Result: Co+Host presented a comprehensive analysis of current and desired transportation systems on Haida Gwaii, along with five potential service solutions and four new public transportation options. We offered two recommendations and an action plan, designed to improve the school bus service and broader public transportation on Haida Gwaii. The final report included a visual summary, and a map depicting current public transportation options on Haida Gwaii.


Success by Six North Coast

Strategic Planning

About: In the spring of 2017, 12 members of the Success by Six North Coast (SX6) Council of Partners (CoP) met for three hours in Prince Rupert to develop a strategic focus for the upcoming year. As an organization that supports a number of initiatives, the intention behind this session was to identify key focus areas where greater depth could be pursued.

Methods: After a brief review of current activities and organizational context, attendants established two key priority areas through individual reflection, small group conversations and a final large group conversation. With two priorities selected, the CoP then divided into two working groups to discuss specific goals, associated activities, and how progress would be measured over the next 12 months.

Results: Co+Host distilled the day’s conversations into a simple table outlining the goals, activities and deliverables for two key areas of focus, along with a justification for why those areas of focus were selected. This plan was presented to the CoP for final approval, and will be revisited one year later to measure success and modify priorities for the year ahead.